Last updated: September 2026
Who we are
Whiteboard Chemistry is operated by Joe White, an individual chemistry tutor based in Calgary, Canada, providing online tuition services to students in the UK, Europe and the UAE. You can contact us at joe@whiteboardchemistry.com.
What information we collect
We collect information you provide directly when you complete the contact form on this website. This includes your name, email address, optional phone number, and details about your tuition requirements. If you book via our Google Calendar link, Google's own privacy policy applies to that interaction.
How we use your information
We use the information you provide solely to respond to your enquiry, arrange a free conversation, and — if you become a student — to deliver and administer tuition services. We do not sell or rent your information. Enquiries are processed through Formspree to deliver your message to Joe. The form also includes the first page visited in this browser session and the referring page, where available, to help Joe understand how people find the site.
The practice platform
The practice platform at whiteboardchemistry.com/practice needs an account, and an account means we hold some information about you. This section says what, where, why and for how long.
What is stored
Your email address. A name and a year group, if you give them — both are optional. Every question you are dealt and how you answered it, including the marks you were given. The level the platform has recorded for each skill, which is what decides what comes back for review. Any problem you report about a question, with what you typed. If you save a set of topics, the set.
The five-question taster, which you can try without an account, stores nothing at all.
Where it is held, and who handles it
Your account and your practice record are held in a database run by Supabase, in London (their eu-west-2 region). The site and the marking are served by Netlify. Sign-in codes and our own emails to you are sent through Resend. If you buy the Full plan, the payment is taken by Paddle.com, who is the seller of record: your card details go to Paddle and never reach us, and Paddle’s own privacy policy covers what it collects at checkout. Each of these companies processes your information only to run the service for us.
Why
To sign you in, mark your work, decide what to show you next, and answer a problem you report. Nothing about you is sold, shared for marketing or used for advertising.
For how long
While your account exists. Delete my data on your account page removes every attempt, every skill level and every saved session at once. To remove the account itself, email the address below and it is gone within thirty days.
On your device
The platform uses your browser’s own storage to remember that you are signed in, which theme you chose and which topic sets you saved, so that it works. It sets no analytics or advertising cookies and loads no tracker.
Age
The platform is for students aged thirteen and over. If you are under thirteen, please do not create an account. If we learn that one has been created by someone under thirteen, we delete it.
Where we are, and who to contact
Whiteboard Chemistry is run from Canada and has no representative in the United Kingdom or the European Union at present. For any request about your information — to see it, correct it or delete it — write to the address below and it is dealt with by the person who runs the platform. If a representative is appointed later, their details are published here.
Data retention
Enquiry data submitted via the contact form is retained for as long as necessary to respond to your enquiry. Student records are kept for a reasonable period following the end of the tutoring relationship for reference and administrative purposes.
Cookies
On the public tuition and revision website, Google Analytics loads only if you choose “Accept analytics”. It uses cookies to measure visits, pages viewed and interactions such as completed enquiries. If you decline, Google Analytics does not load. Your consent choice is saved in this browser’s local storage. The practice platform sets no cookies of its own; see On your device above.
You can change the analytics choice for this browser here. Declining stops analytics and removes its cookies from this site; the page will reload to apply the choice.
The free revision tools also use local storage to remember answers and progress on this device. This progress stays in your browser.
Your rights
Under UK GDPR, you have the right to access, correct or delete the personal data we hold about you. To make a request, email joe@whiteboardchemistry.com.
Contact
For any privacy-related questions, contact Joe White at joe@whiteboardchemistry.com.